Si Mobile data does not work on Android We can find ourselves immersed in a major problem, because we are used to having a 24/7 connection anywhere and we feel “helpless” when we cannot access the internet and be connected to the rest of the world.
In case you go through a situation of this type, it is first important to find out where the fault is and, based on that information, take measures to reestablish the connection as soon as possible.
Configuration problems why mobile data does not work on Android
These types of incidents are relatively common, but the good thing is that they can be solved easily and quickly in most cases.
1. Incorrect APN Settings
The APN or Access Point Name is absolutely necessary for the device to connect to the provider's mobile data network. Therefore, if this is incorrect, mobile data will not work.
To verify and correctly configure the APN do the following:
- Access your phone's settings.
- Find the mobile networks option and within it go to "Connections" o “Networks and the Internet.”
- Choose "Mobile networks".
- Accede to “Access Point Names” o “APN” and check if your operator's APN is configured correctly. If not, click on “Add VPN” or “Reset to default values”.
- Fill in the fields with your operator information and save the changes and restart the device for them to take effect.
2. Airplane mode is activated
When mobile data does not work on Android, one of the most common causes is something as simple as having airplane mode activated and we have not realized it. To get everything back to normal, do the following:
- Swipe down from the top of the screen to open the notification panel.
- Look for the icon “Airplane mode”.
- If you see that it is activated, proceed to deactivate it.
- Wait a few seconds and check if you already have mobile data.
3. Error in network selection
It occurs when the device is not connected to the correct mobile network, causing mobile data to not work. To check if there is an error of this type and solve it, what you have to do is this:
- Access the mobile settings through “Settings” > “Connections” > “Mobile networks”.
- Click on “Network operators” > “Search networks” o “Select manually”.
- From the list of available networks (it may take a while to appear) select your operator manually.
If this does not solve the problem, click on “Select automatically” and restart your phone.
Problems with the SIM or the operator
Here are a series of incidents that may have a relatively simple and more or less quick solution.
1. SIM incorrectly inserted or damaged
If the SIM is not inserted correctly or has suffered any damage, the phone cannot read it correctly and this causes it to not connect to the mobile network.
Remove the card and reinsert it, making sure you insert it in the correct position. If the problem persists, try your card on another phone and, if you can't connect on this one either, Contact your telephone operator to provide you with a new card.
2. Problems with the operator
Not always when mobile data does not work on Android It is due to something related to your phone or your SIM, the origin of the incident may also be in the operator itself, if its network is down or it is experiencing problems.
Check with other people who have the same operator and are from your area if it also happens to them that they do not have data, or contact the operator directly.
3. Lack of data
The source of the problem may be something as simple as you don't have data because you have already consumed it. Check with your operator about data consumption and assess whether it is necessary to extend the data you have contracted.
Software or operating system problems
Software is another reason why a poor connection to the mobile data network occurs, and even that it cannot be carried out.
1. Incomplete or buggy software update
If the operating system update has not been carried out correctly, problems may occur when establishing the connection with mobile data.
Try restarting your phone and check if there is any update available that can fix that error. If there is not, you can consider other options such as resetting the network settings or, in more serious cases, try a factory reset as a last resort.
2. Incorrect or corrupt network configuration
Network settings can be corrupted as a result of software changes. To reset network settings follow these steps:
- Go to "Configuration" > “General administration” > “Reset”.
- Select “Reset Network Settings.”
- Confirm the action you want to take. This will eliminate the WiFi, Bluetooth and mobile data settings, returning them to the default values.
- Restart the phone.
3. Third party applications or malware
Some applications may interfere with mobile data connectivity, especially if they are network management or VPN.
Try uninstalling any apps you recently installed. If you think it may be due to a malware problem, use an antivirus to scan your device and eliminate any threats it detects.
Hardware issues
They are related to the internal components of your mobile. The most common thing is that the antenna may be damaged and that is why it is not possible to make the connection, but There may also be a problem with the radio module.
In these cases there is nothing you can do, you have to take the phone to a technical service and have them take care of the repair.
As you have seen, when mobile data does not work on Android It could be due to multiple reasons, but it is identifying the cause that will allow you to apply the solution. If after trying everything we have seen you cannot get your phone to connect, the smartest thing to do is to take it to technical service for a detailed examination.