Google responds to the problems of unlimited space in Google Photos

Since yesterday it has been commented that there are problems with Google Photos when it comes to uploading unlimited images in the service, one of the most striking features offered by the development of the Mountain View company. The case is that the company itself has come up against what is happening, and has given the relevant explanations.

Yesterday several users commented that they had problems with the use of Google Photos, since it did not allow them to store all the images that were uploaded to the cloud (reducing the original size of these, as appropriate) and, therefore, it was put in doubt that the service that was offered really was unlimited. The fact is that when reaching a certain number of stored photographs, above 20.000 -in some cases the figure is lower and, in others, higher-, it was impossible to continue using development as usual And, if they wanted to continue doing so, they were referred to hiring a paid storage plan from Google itself. That is, a clear malfunction based on what was announced at this year's 2015 developer event.

Google Photos 1

Explanations are given

Yes, a company spokesperson has indicated that what happened was that certain Google Photos algorithms were not running well, but that "have been fixed and therefore the problem stops occurring. Thus, users should have no problem uploading their images unlimitedly if they use the right conditions.”. Unfortunately, and this is something that is not very positive, it has not been precisely indicated what has happenedor, so the specific failure is unknown what it was.

Google Photos

By the way, it has been indicated by the same Google spokesperson that the problem has happened will not happen again, so there should be no doubt that Google Photos allows unlimited storage in the cloud if the images respect a maximum size. Otherwise, you have to pay for storing photos once you exceed an amount of storage space.

If you want to know how the Mountain View company's service works, this can be done at this link. Android Ayuda. In it you will be able to resolve all your doubts and learn about the processes to be carried out to get the most out of it to Google Photos or move the photos to another gallery if the problem persists.