There are few users who worry about the possibility that their mobile battery could explode or burn. When a case of this type appears, it is always something worrying. And curiously, this time it has affected the Samsung Galaxy Note 7. Samsung has published an official statement announcing how it intends to solve the problem and what is the problem in question, and the truth is that the solution is ideal, especially if we take into account the small number of affected users.
A problem with a battery cell
Apparently, Samsung has managed to identify the problem that some users were reporting, and it is a problem with one of the battery cells. This entailed the risk of explosions in the battery of the Samsung Galaxy Note 7. A problem that users do not like, and that the company does not like either, as is obvious, since it can affect sales. However, when this problem has come, and far from denying any problem, Samsung has published an official statement stating that, on the one hand, it temporarily stops sales of the Samsung Galaxy Note 7, and on the other, that it will replace all smartphones sold so far. .
However, it is not a problem that affects all Samsung Galaxy Note 7, far from it. Apparently, only 24 units per million Samsung Galaxy Note 7 is likely to have a faulty battery. Let us bear in mind that with the number of smartphones that Samsung sells, for the manufacture of all the components of its mobiles it is necessary to outsource the manufacture of many of them. It is very likely that they have located the series of batteries that arrive with problems, and the supplier that has had these problems in the manufacture, thus being able to estimate how many are likely to have a defective battery.
Even so, although the problem affects only 24 out of every million mobile phones, Samsung has decided to replace all mobile phones whose users want to change it. It is a way of reassuring all buyers, although this will undoubtedly incur significant costs for the company. However, Samsung considers that it is the best way to act in this case, and of course, it is positive for users that they are given the option of replacing their mobile phone although, of course, it is never pleasant to have to change the mobile for one new.
Most likely, Samsung will contact users of the Samsung Galaxy Note 7 with information on how to replace their smartphone, a process that will begin in the coming weeks.
