A few days ago we already echoed how some unofficial accessories for the Samsung Galaxy Note 3 they were stopping working with the Android 4.4.2 KitKat update that is gradually starting to be released by the company and operators around the world. Well, today we see how Samsung has admitted these errorsAlthough contrary to what we could imagine, it seems that it will support its customers by fixing the error.
Some unofficial accessories such as the smart covers of the S-View brand began to not activate the screen when being closed with the new update of the Google operating system. This was happening for not incorporating the official chip which is present in the official Samsung accessories. In fact, a policy change was expected by the Korean manufacturer, which would now force all third-party accessories to incorporate their official identification chip to work in the devices.
The Android 4.4.2 update seemed the ideal opportunity to stop these accessories from working, in addition to encouraging people to buy official accessories in the future, since they would have the support of the brand and therefore, they would not risk that the accessory stopped working.
Samsung backs down
Well, it seems that Samsung has reconsidered, and instead of forcing the change to official accessories, it intends to solve the problem, although yes, the firm it has not been too precise in your statement:
“We have detected compatibility gaps between the Galaxy Note 3 software updated to 4.4.2 KitKat and some third-party accessories. The software update will be available soon. We are committed to offering a diverse and reliable mobile experience to our customers, offering them ongoing support and solutions for problems affecting updated products from both Samsung and third-party accessories. "
In this way, Samsung shows its intentions to work on the solution to the problem so that users do not have to throw their unofficial accessories in the trash. However, there will be no choice but to wait for a possible new future firmware update to see whether or not these compatibility issues are fixed.
Source: Ubergizmo
