Multiple users who have one of the new phones Motorola Moto G (2014) are reporting that they have problems with their drives when it comes to RAM management when multiple applications are open at the same time, which is a glitch in multitasking.
According to these, what happens to them with the Motorola Moto G (2014) is that developments that are open at the same time are closed unexpectedly, forcing it to close on Android Suddenly, which is repeated periodically and is all trouble. This is so due to the possible loss of information and, also, due to not being able to use several developments at the same time, something that is very common since, for example, you can be having a conversation in a chat and browsing the Internet.
This does not happen only when very demanding applications for the RAM memory are open, as would be the case of using Facebook and WhatsApp (for example), since some users have reported that just having Swiftkey and the Camera in use sometimes both developments are closed. Therefore, instability appears on your Motorola Moto G (2014) without apparent cause. Restart solves the problem in a timely manner, but with the passage of time the problems appear again.
At first this must occur due to certain internal processes of the Android operating system used by the Motorola Moto G (2014), since the physical amount of RAM this device has is 1GB, more than enough to manage two or more applications open at the same time (even the comments of those who suffer the problems is that it seems that they had 256 MB of this memory). Without a doubt, this is something unexpected.
Luckily, the Motorola Moto G (2014) has already started receiving the Android Lollipop update in some regions, which could be a solution to the problem we are discussing. But, at the moment, there is no confirmation that this is the case and, therefore, it is not certain that the instability of the RAM memory will be solved with this arrival. Of course, knowing the manufacturer, surely the necessary solution will be made available to users shortly. If you have one of these phones, are you one of those who suffer from unexpected operating system shutdowns as we have indicated?
Source: Motorola Forum
I am one of them.
Yes splucion
Where are you from ?
I am one of them but more than anything in games and sygic
It is very common then the closing of applications?
I'm buying it ... I hope they don't shit me crazy
Buy it is very worth it
It has happened to me only very few times, sometimes when I have very heavy games like FIFA 15 or Real Racing 3 open. Otherwise I have had no problem.
When I have 10 or 13 windows or app that happens to me more in the battle camp game
I also have that problem
I have it and everything is fine until I received a play music update. Now with that I can't listen to music while I play real racing or fifa. And the screen is somewhat weak, it joins easily apart from those two things all good
The exact same thing happens to me, you have to remove the update from that app
Hello boy. You can remove the update and leave it as it came.
Look at settings and application management.
It happens to me and I already received lollipop 5.0 and the issue is worse, the truth is that it tires me I did not think that my moto g 2nd gen would give me this vulgar problem
I THOUGHT OF CHANGING IT FOR A SECOND GENERATION, IN THIS CASE I CHANGE OF IDEA,
How long have you resisted it brother ... I am telcel ... and it still does not reach me, it only says that my device is already updated
Where are you from Buddy?
Where are you from?
It happened to me. In fact I have had to delete photos and apps, it hangs and the screen stops responding. Be careful, with enough memory at least I have 1.5gb of space or more.
You are right. For example if I am using Endomondo and I take a photo, it stops.
If the applications are closed, to a point that tires because I'm writing something on Facebook or the Facebook bubble and everything comes out!
When will the Android update come out? I would like to know the date.
I have had it for more than a month and it did not give me any problem
It is true I have the version of the moto G 2014 and in repeated ovations even the Google browser itself restarts
Closing other applications with the
I have it and no problem. And I usually leave a lot of apps open
Gentlemen, this usually happens due to environmental humidity, the touch sensor can be susceptible to this condition, make sure that the mica that your mobiles bring does not have air bubbles, the same thing happened to me, change the most expensive mica and fixed matter.
Greetings.
I'm glad, but certainly not for you who suffer from this problem, I'm glad that I have the original Moto G and have not changed to the 2014 Moto G. I think the original Moto G is going to make an epoch in the history of the Smartfont, it is going to become a collector's item and in time whoever keeps one will own a little treasure. 🙂
Excellent. Team. Of course! Will go down in history
I AM AFFECTED BY THIS, I'M GOING TO CHANGE IT,
Do not change it, it is an excellent smartphone and you will get the Android Lollipop update 🙂
I bought the moto g in the first weeks that it came out and it gave me that failure. I was scared because I thought it was damaged but I realized that the problem (in my case) was caused by certain applications (play music, google chrome among other native ones) what I did was that I stop using them and use others from the beach store now It has not given me more problem. The camera did the same to me but when I updated it it did not give me any more failure. I hope that helps.
Yes, solution, it happens a lot with deezer, chrome, google music and others
Also facebook, bubbles and the same whatsap
Hello. What happens to me with MG 2014 is that if I am in an APP (G + flipboard…) and I close it to go to the main screen, it slows down a bit, it takes a few seconds for the apps logo to appear. Something similar happens to them? Thanks
How about I have a moto g I also barely have it for about 3 weeks but I have not had that problem even using several applications at the same time, I use several applications to monitor my RAM or cache memory used but I have not had that failure
It happens to me in the Moto G 2013, when I am viewing a message or photo, the app sends me to the beginning of the application.
It has never happened to me, I have up to 20 things open and it goes as if I had 1
Definitely, I thought it was a problem that only happened to me, it is uncomfortable to have to force the closing of the apps because they stop working in the background and notifications are lost.
That's right, maps the same, which was not the case with the moto g 2013.
I hope they solve it, and that the update to Android L already arrives here in Puebla.
It is true there problems with my applications since they are forced to close I have a second moto G
The same thing happens to me, but it is not 2014. It is the 4g LTE version
Yes, on several occasions the dog appears to me that the google beach service, map is closed and I have noticed that the motorcycle is somewhat slow.
Luckily I do not suffer from that problem
Additionally when exiting any application ... On the home screen «the desktop» takes a long time to load the applications that I have there .. »the shortcuts» .. Please also a solution for this, because the rest of the equipment is excellent .
Thank you
Yes, it happens to me when I have Facebook not always but certain times and when I play FIFA 15 there if it always lags and closes applications (or the restart of googlw now launcher)
I have a nexus 5 and with lollipop I have exactly the same problem ... I see the RAM and the processes appear to restart forever ...
It happens to me with ART, with dalvik I did not have a problem
It may be that some lot has gone wrong, but I sell those equipment and I also use one of them and I highly recommend them since mine does not give problems and the people to whom I have sold have not reported failures.
66400999 in case you want any
Same problem. Tired and bored with the situation. When switching between applications the others are closed. If I am on Facebook and I go to WhatsApp, when I return I have lost track of where I was going because everything is loaded again, when I go to Home it takes time to load, in short, I am disappointed with the team.
I am one of them too
I have not had mine at all since it left: ') and that has never happened to me (and) it is a good phone number, greetings from Mexico
The truth is, I think my phone gave you something like that but I don't want to be alarmed for now, I'm going to wait a little longer and we'll see what will happen.
I do not have that problem, I bought the phone in a dual sim retailer and without problem
I am a young man who has the moto g (2014) and I have not had problems closing applications, I have played games like real racing 3 and I was surprised that the whole game is more fluid and so far it has not closed me
My cell is very slow
When the 5.0 lollipop update arrives in Peru
If it happens to me with chrome, without any other background application even. I have changed my browser and I have solved the problem, but the little RAM that remains is to look at. Having 1GB and that you can only use less than 300 has to be fixed
I have problems too
Well, I also have the moto g 2014 and it works very well, it is an excellent team and I have had up to 15 pages open in google chrome, having opened facebook, whattsapp and everything is going very well, nothing has ever closed for me.
I all have the motorola moto g 2014 and the truth is if it has these problems ... Example: when I leave the camera open for a moment of closing .... And also with the google now launcher, it is not that the default motorola launcher closes, it is that when I go to settings it closes and says "google has closed unexpectedly", with the update of android lollipop I hope they fix those minimal errors…. . Greetings
It happens to me often at least 10 times a day since I use the cell phone the vast majority of the time I use it to study, navigate, relax, play…. The vdd I had the moto g as soon as it was launched and it was working great and 2 months ago it was stolen and I bought the same one and it was lousy, I changed it and the seller told me that all the myth g consumers of the last months have returned it and that The last ones who arrived were doing well, the vdd that I have from the last ones and it also gives me a lot of problems.
But the case is to have a cell phone of that range (medium) with the same amount of money I see it difficult, therefore. With the same sum, if I could change it for another, I won't have something better and I don't know what to do! Good luck to all moto g users, we are waiting for some updates to help us with these problems.
So far I only get that error but with facebook messenger
I also have this not very serious problem since it is only with some applications the music is turned off in the background. For example, when I play and I want to be listening to music at the same time, birds are only turned off the player ... hopefully and if they can fix those details, very good equipment.
Yesiiiiiiii
When will it arrive for moto g 2013
Nothing like that happens to me, it works perfectly but I have not yet received the Android 5.0 update
At the moment I have not had this problem but I have noticed that google sometimes does not update us quickly. But I am very satisfied with the device.
At the moment I have not had this problem but I have noticed that google now sometimes does not update quickly. But I am very satisfied with the device.
I also have the second generation moto g I'm from Colombia.
Ami does not happen to me and I have gps, skype, whatapp, line, tango, viver, face, emails and everything super on my computer
Si
Yes, it no longer runs more than 3 applications at a time !!!
The same thing happens to me, colleagues !!
Very good I recommend it mine works perfectly
Neither does it happen to me and I have 13 applications in the background
In fact, I already sent a large number of reports between November 17 and 22. I hope new updates will arrive soon ..
If it happens to me ... but when will android lollipop arrive in Latin America ???? I am from Colombia
I have had it for a month and I already had to restart it 5 or 6 times, I hope they will correct the problem soon.
What do you mean by restarting if the motorola moto g 2014 does not have a restart option. It doesn't even have a removable battery to do it… ?!
It has happened to me above all with OWA and music ... They restart on their own
Hello, I have a Moto G, 8gb double without, and my problem occurs when I have an online call and I want to look at other applications. The screen flashes on and off and won't let me navigate. What I do is lock it with the start button, then I unlock it and then if it stabilizes a bit ...
But despite that flaw, it is a very good and useful phone.
I am suffering the same with my motog
It happens to me often with games, especially
It has never happened to me, really. Even if I have NOVA open, other applications that are not so demanding can run perfectly, «as would be the case with Facebook or WhatsApp. After a few minutes, I can continue playing calmly, without losing the game.
Here's how people write and create articles without knowing. That the failures are not from the update, they are due to lollipop and ART in the case of closing the applications and the ram problems because people do not know what it does and has encryption activated, but what if 100% of people restored Everything from the factory and will only use apps already adapted to ART, these problems would not exist
I have a first generation one but the application that closes the most is google chrome even though it is the only open application
When the update arrives for colombia android lollipop
I have a moto g xt1039 and I have had several unexpected crashes like the ones mentioned in the article.
They have improved with the update to version 4.4.4.
I really thought that the new Moto G 2014 was going to be more fluid, but quite the opposite. I already upgraded it to Lollipop and worse. I more or less summarize my problems:
- Closure of unexpected applications
- Pressing the Home button to return to the desktop takes forever to show the desktop again
- Opening the applications sometimes takes a long time
- Switching from one app to another with the recent app button also takes a long time.
- Many problems and lags of performance and / or fluency.
I am one of them mepas. With google and games, please find a quick solution
I have this phone and my music pauses and then the audio becomes intermittent when the screen is suspended. Is very annoying. I put the ES File Explorer player (because it allows me to select a folder of files and play it from my SD) and at the time of playing it all fine, but if the phone is suspended the music is heard intermittently and it lasts several seconds in silence and it becomes to listen and he becomes silent for a few minutes and he listens again… and so… what will it be ??? I am Telcel… the truth is that the equipment seems good, but this is an unacceptable failure. what will it be?
It is perfect for me, the truth is I am freaking out with so much anonymous speaking pests about this mobile. I am very happy with it.
I can't open the music beach because it closes so fast that it doesn't allow me to do anything
I also have a month with him and that happens
I have a problem that the sound is heard as ascending
I am one of them 🙁
My moto g 2 does not sound when a message arrives, what should I do?
It is very uncomfortable, I did not think that I would have problems when buying one of these equipment ... I would like to change it or update the system ...
I freeze or go crazy to what I unlock the screen and I have to press the power button several times until it is removed
Those who have a motorola moto G 2nd generation (2014) have been fixed that we should have 1GB of RAM supposedly but when we go to: settings / applications / applications running, we get the used and available RAM but if you add the used one plus the free should give a 1GB RAM but it hardly reaches 852MB RAM ??? I thought it was an error but I downloaded Clean Master to check how much my RAM showed the program and it also gets the same. I have another terminal with 1GB of RAM (alcatel) and I do not have that rarity. On my alcatel if it shows me a full 1GB RAM: /… Please tell me if the same thing is happening to someone…